5-WHY in Manufacturing & Operations

Posted on 3rd October 201825th October 2018 by admin@vwg

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Lessons Status

1

Problems in Manufacturing & Operations

What is a Problem?

Performance Areas in Manufacturing

How Do We Detect Problems in Manufacturing

2

Overview of the A3 Problem Solving Process

Step 1: Detect & Characterise the Problem

Step 2: Compiling the Problem Statement

Step 3: Setting a Performance Target

Step 4: Identify the Root Cause of the Problem

Step 5: Developing & Choosing Solutions

Step 6: Implementing the Chosen Solution

Step 7: Review Performance of Solution

Step 8: Standardise Effective Solutions

Recording the Problem Solving Process

3

The Role of Problem Solving in Continuous Improvement

Continuous Improvement & Problem Solving

PDCA

4

Root Cause Analysis & the 5-WHY Technique

What is Root Cause Analysis?

The 5-WHY Technique

How to Apply the 5-WHY Technique

5

Tips & Guidelines for using the 5-WHY in Practice